Instructional

Teaching Experience: when teaching technical writing, I guide students through the genres and standards of instructional documents.

• Genres Include (but are not limited to):

  • User manuals

  • Operational Manuals

  • Software Guides

  • Tutorials

• Instruction Format:​

  • Reading Assignments & Discussions​

  • Writing Projects

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Work Experience: I also source insight from my work experience related to instruction communication, based on previous work as:

• Training & Development Coordinator

• ITS Helpdesk Coordinator

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In these positions, I've produced the following:

• Training Handbooks & Workshops

• Procedurals

• Training Videos

• Software Guides

• Process Documentation

• Web-based tutorials