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Teaching Experience: when teaching technical writing, I guide students through the genres and standards of instructional documents.

  • Genres Include (but are not limited to):

    • User manuals

    • Operational Manuals

    • Software Guides

    • Tutorials

  • Instruction Format:​

    • Reading Assignments & Discussions​

    • Writing Projects

Work Experience: I also source insight from my work experience related to instruction communication, based on previous work as:

  • Training & Development Coordinator

  • ITS Helpdesk Coordinator

In these positions, I've produced the following:

  • Training Handbooks & Workshops

  • Procedurals

  • Training Videos

  • Software Guides

  • Process Documentation

  • Web-based tutorials

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